Magan Stamps - Conditions of sale
Stamps & Covers [excludes books]

20th October 2018 (Updated 8th December 2019)
These conditions have been introduced for the following reason
.
Several small Paypal purchases resulted in claims of non-arrival by the purchasers who then made claims directly through Paypal without advising me first.
The claims made were from different countries but from a particular section of the world community, mostly living outside their countries of origin.
Because the order values were very low - less than 5.00 GBP each - the orders were mailed by ordinary airmail and a Certificate of Posting - i.e proof that the letter had been mailed at a UK Post Office, was obtained.
PayPal insist of proof of delivery, not proof of posting, so the claims of non-arrival receive the benefit of the doubt and a refund is made to the claimant.

The PayPal website states the following:
"There are many reasons why a buyer's legitimate address may be Unconfirmed. For example: Buyer may have recently added the new address to the PayPal account. The buyer lives in a country where address confirmation is not available. When a Confirmed Address isn't available, it's always a good idea to take extra steps to ensure that you are shipping the item to the PayPal account holder. You may consider contacting the buyer to confirm their purchase and validate their shipping address."
(Please note that at this time, only addresses in Canada, the United Kingdom and United States can be Confirmed by Paypal.)

The following conditions of sale now apply to PayPal orders


1] UK orders - no minimum order value - Postage for order values under £24.99 is £2.50. A postage refund via PayPal may be made at my discretion.e.g. when postage requires only a 1st class stamp. Orders might be sent by 'Recorderd Delivery' and a signature obtained by Royal Mail on receipt. Proof of posting is always obtained. Mailing addresses are always validated on the Royal Mail website.

Orders may be refused at my discretion and Paypal payments refunded.

2] Orders from European countries. - Minimum PayPal order, £5.00 GBP - Postage £2.50
Sent by ordinary airmail.
Buyers making small orders for the first time may be contacted by email and asked to confirm their mailing address.
Small orders may be refused at my discretion, and Paypal payments refunded.
Orders valued above £24.99 and weighing up to 100 gms - post free and might be sent by either 'Signed For' or 'Tracked and Signed For' air mail requiring signature on delivery.
Orders with values lower than £24.99 may also be sent by registered (Tracked and Signed For) airmail at my discretion.

3] Orders from Australia, New Zealand, Canada, USA, Israel,
Minimum PayPal order, £5.00 GBP . Postage £2.50

Sent by ordinary air mail
Buyers making small orders for the first time may be contacted by email and asked to confirm their mailing address.
Small orders may be refused at my discretion and Paypal payments refunded.
Orders valued above £24.99 and weighing up to 100 gms - post free and will be sent by either 'Signed For' or 'Tracked and Signed For' air mail requiring signature as proof of delivery.

4] Rest of the world.
Minimum order £24.99 GBP sent post free and will be sent by either 'Signed For' or 'Tracked and Signed For' air mail requiring signature as proof of delivery.
Buyers making orders for the first time will be contacted by email and asked to confirm their mailing address.
Orders may be refused, and PayPal payments refunded.

Note that the above conditions apply only to PayPal orders made by clicking on PayPal buttons. If you wish to place an order and use an alternative payment method such as bank transfer, UK bank cheque, or Western Union, or place an order and pay by credit/debit card via PayPal (I send a PayPal invoice) then please contact me at maganstamps@gmail.com

The following extract is from the Royal Mail website

International Tracked & Signed
International Tracked & Signed items are tracked in the UK and overseas with online confirmation of delivery provided. The item is only handed over once it has been signed for. Letters may be sent up to 100g, parcels up to 2kg and Printed Papers up to 5kg.
Speed
All our tracking and signature services aim to deliver to Europe within 3-5 working days and worldwide within 5-7 working days.
(N.B. My experience shows that items may be delayed for several days in the destination country mail centres, particularly the USA and Canada, and items may take between 10 and 14 days to arrive.)
Security
Tracking and Signature items are processed in a separate network while they’re in the UK. We provide proof of posting
Signature on delivery
A signature is taken on delivery for items sent using International Tracked & Signed and International Signed. Please note formal identification may be captured in lieu of signature


Full details can be seen on the Royal Mail website
If you have any questions about the above conditions please email.


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