Magan Stamps - Conditions of sale
Stamps & Covers, [excludes books]

20th October 2018
These conditions have been introduced for the following reason.
Several recent small Paypal purchases have resulted in claims of non-arrival by the purchasers who have then directly made claims through Paypal without advising me first.
The claims recently made were from different countries but from a particular section of the world community, mostly living outside their countries of origin.
Because the order values were very low - less than 5.00 GBP each - the orders were mailed by ordinary airmail and a Certificate of Posting - i.e proof that the letter had been mailed at a UK Post Office, was obtained.
PayPal insist of proof of delivery, not proof of posting, so the claims of non-arrival receive the benefit of the doubt and a refund is made to the claimant.

The PayPal website states the following:
There are many reasons why a buyer's legitimate address may be Unconfirmed. For example: Buyer may have recently added the new address to the PayPal account. The buyer lives in a country where address confirmation is not available. (At this time, only addresses in Canada, the United Kingdom and United States can be Confirmed.) When a Confirmed Address isn't available, it's always a good idea to take extra steps to ensure that you are shipping the item to the PayPal account holder. You may consider contacting the buyer to confirm their purchase and validate their shipping address.

The following conditions of sale now apply to PayPal orders


1] UK orders - no minimum order value - Postage for order values under £24.99 is £2.50. Some orders may be sent by 'Recorderd Delivery' and a signature obtained by Royal Mail on receipt. Proof of posting is always obtained. Mailing addresses are always validated on the Royal Mail website.
A postage refund via PayPal will be applied to repeat orders and to other orders at my discretion.
Orders may be refused at my discretion and Paypal payments refunded.
All orders with value above £24.99 - are post free and sent either by Recorded Delivery or Tracked and Signed For, depending on the order value.

2] Orders from European countries. - Minimum PayPal order, £5.00 GBP - Postage £2.50
Sent by ordinary airmail.
Buyers making small orders for the first time may be contacted by email and asked to confirm their mailing address.
Small orders may be refused at my discretion, and Paypal payments refunded.
Orders valued above £24.99 and weighing up to 100 gms - post free and sent by either 'Signed For' or 'Tracked and Signed For' ' air mail requiring signature on delivery.

3] Orders from Australia, New Zealand, Canada, USA, Israel,
Minimum PayPal order, £5.00 GBP . Postage £2.50
Sent by ordinary air mail
Buyers making small orders for the first time may be contacted by email and asked to confirm their mailing address.
Small orders may be refused at my discretion and Paypal payments refunded.
Orders valued above £24.99 and weighing up to 100 gms - post free and sent by either 'Signed For' or 'Tracked and Signed For' air mail requiring signature as proof of delivery.

4] Rest of the world.
Buyers making orders for the first time will be contacted by email and asked to confirm their mailing address.
Orders may be refused, and PayPal payments refunded. Minimum order £24.99 GBP and weighing up to 100 gms - post free and sent by either 'Signed For' or 'Tracked and Signed For' air mail requiring signature as proof of delivery.

Note that the above conditions apply only to PayPal orders made by clicking on PayPal buttons. If you wish to place an order and use an alternative payment method such as bank transfer, UK bank cheque, or Western Union, or place an order and pay by credit/debit card via PayPal (I send a PayPal invoice) then please contact me at maganstamps@gmail.com

The following extract is from the Royal Mail website

International Tracked & Signed
International Tracked & Signed items are tracked in the UK and overseas with online confirmation of delivery provided. The item is only handed over once it has been signed for. Letters may be sent up to 100g, parcels up to 2kg and Printed Papers up to 5kg.
Speed
All our tracking and signature services aim to deliver to Europe within 3-5 working days and worldwide within 5-7 working days.
Security
Tracking and Signature items are processed in a separate network while they’re in the UK. We provide proof of posting
Signature on delivery
A signature is taken on delivery for items sent using International Tracked & Signed and International Signed. Please note formal identification may be captured in lieu of signature


Full details can be seen on the Royal Mail website
If you have any questions about the above conditions please email.


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